Everyone in the workplace has a role in preventing and addressing bullying and harassment. This workplace training program assists employers and employees in proactively addressing bullying and harassment in the workplace by the requirements set by the Canada Labour Code, WorkSafeBC, the BC Human Rights Code, and the Canadian Human Rights Act.

Workplace bullying and harassment is an occupational hazards; therefore, all sections of the Workers Compensation Act that protect workers from exposure to hazards are applicable. Joint Occupational Health & Safety Committees must understand their role in taking reasonable steps to eliminate or minimize workplace bullying and harassment.

Topics covered:

• Workplace Bullying & Harassment under human rights and health & safety laws

• The requirements of Workers Compensation and WorkSafe BC workplace bullying and harassment policies and their application

• Preventing Sexual Harassment

• Discrimination and its impact

• The role of colleagues, witnesses and the bystander

• Identifying the source(s) and root cause(s) of workplace bullying and harassment and creating effective proactive prevention strategies

• Developing a complaint process

• Employee Assist Programs and Victim Support

• Understanding the Roles and Responsibilities of a Manager
• Building a solid foundation of documentation
• Understanding your leadership style
• Managing Conflict and Problem-Solving
• Recruitment, Talent Development, Employment Law and obligations
• Managing and Coaching Employees for Success
• Performance Management
• Human Rights, Duty to Accommodate and Workplace safety
• Workplace investigations and managing employment terminations

Participants will develop foundational skills and knowledge of employment laws and regulations to address labour-related legal implications in the workplace effectively.

Topics covered:

• Duties and responsibilities during the recruitment stage, human rights and discrimination

• Understanding the Employment Standards Act and the Canada Labour Code

• Key differences between employees and independent contractors

• How “interns” are not a recognized class of worker

• Why employment agreements are a critical part of risk management when it comes to your employees and why it’s essential to sign the document before the individual starts employment

• Key employment compliance issues, including employment standards, human rights, and occupational health and safety

• Important considerations when terminating employment.

• Wrongful dismissal and case law review

Our program helps to demystify EDI, and we do this by making it easy and affordable for Canadian organizations to access EDI workplace training for employers, employees, volunteers and stakeholders. Start your journey to celebrate diversity and inclusion, so everyone feels included and welcome in the workplace.

Topics covered:

• What is Equity, Diversity and Inclusion

• Creating a culture and workplace of belonging

• Understanding legislation, the Employment Equity Act

• Developing a Respectful Workplace Culture

• Respectful Communications

• Unconscious Bias and Inhibitors and Enablers of Inclusion

• Micro-Aggressions and Micro-Affirmations

Improper or incomplete investigations can be costly, diminish the intent and fracture organizational credibility. Aside from reaching the wrong result, Employers can be held responsible for a poorly conducted investigation and further exasperate the workplace culture. Our Workplace Investigations Training provides managers, HR professionals and others in an organization with the practical skills and knowledge to confidently conduct a fair, thorough, and effective workplace investigation.

Topics covered:

• Understanding legal obligations; when you must investigate and when other approaches may be better.

• Conducting fair and comprehensive investigations; duty of fairness, rules of evidence and getting beyond “he said, she said.”

• Interviewing skills, including active listening, interview strategies and approaches, crafting questions, and trauma-informed interview techniques

• Investigating complaints of discriminatory harassment, including harassment based on race, sex, gender identity and gender expression

• Establishing fair and reasonable outcomes; disciplinary meetings processes up to and including terminations

By learning from practical case studies, you'll empower yourself to become an influential and effective HR Leader who knows how to guide the HR organization towards better results, more significant impact, and ultimately happier people through better employee experiences.

Topics covered:

• Understanding the big picture; Establish your credibility as a strategic HR leader

• Refine your Leadership Skills. Establish yourself as an influential leader by becoming a culture champion and driving change.

• Streamline and create ROI.

• Optimize the flexibility and efficiency of your HR team(s) by designing and implementing an agile and project-based approach to HR.

This dynamic, interactive training course gives you the skills to make the best hiring decisions and avoid costly blunders. You will learn competency-based behavioural interviewing, using the accepted opinion that past and present behaviour is the best forecaster of future performance.

Topics covered:

• Creating the right environment to conduct compelling interviews.

• Understanding unconscious bias.

• Use competencies to develop behavioural-based questions.

• Recognize the characteristics of and effectively develop behavioural-based questions.

• Explore practical techniques for reviewing resumes and understanding the use of technology.

• Identify the elements to look for in candidates’ answers to behavioural-based questions.

• Follow a structured method for evaluating candidates objectively.